Accu-Tech is a distributor of low voltage solutions, including security, AV, wireless and voice/data. You value integrated solutions which factor in all of the unique needs of your business. From AV and Security, to structured cabling and wireless, Accu-Tech offers the integrated solutions you need for your next project. You can count on Accu-Tech to deliver unmatched customer service every time.
The below should be prefaced with “Accu-Tech.com ships most orders within 24hrs, Monday - Friday, 8:00am to 6:00 pm (EST). Orders placed on Saturday and Sunday will be processed the following Monday. Shipping date or other applicable performance date is estimated on the basis of immediate receipt by Seller of Customer's order and all information, drawings and approvals to be furnished by Customer, and the absence of delays, direct or indirect, resulting from or contributed to by circumstances beyond Seller's reasonable control. Seller will in good faith endeavor to ship Products or perform services by the estimated date. Seller shall have the right to make partial shipments. All changes in specifications or the shipping or performance date requested by Customer will only be effective if set forth in a writing signed by the parties, and where such changes affect Seller's time or cost of performance, an equitable adjustment in estimated shipping/performance date or purchase price, or both, will be made. If no packaging, loading or bracing requirements are stated, Seller will comply with minimum specifications for the method of transportation specified. If no method of transportation is specified, shipment will be by a reasonable method of transportation determined by Seller in its sole discretion.
Please contact your Accu-Tech sales representative for return requests, as all returns are subject to preapproval. If approved, you will receive a Return Authorization Number (“RA Number”) to reference when you return material to your Accu-Tech location.
Accu-Tech’s acceptance of material returned does not constitute our agreement to issue credit if material is returned without an approved RA Number; as such, material returned without an approved RA Number is subject to a restock fee if accepted or may be returned to you with no credit issued.
It is understood that all material returned must be in new, unopened condition complete with original manufacturer’s packaging, free from damage and all customer markings. Material found to be in any other condition is subject to additional restocking fees and/or denial of credit.
Cut-to-length cable is always considered a not-stock item and requests for return are considered on a case-by-case basis where factors considered include original purchase date, cut length, and status of areplacement order for comparable/substitute item.
ANY cuts made on any cable (cut-to-length or stock length) subsequent to the original sale render the remainder of that cable non-returnable.
Please contact Accu-Tech customer service with any questions.