Tetra Medical Supply Corp
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Tetra Medical Supply Corp

Niles, IL

About

Tetra Medical Supply Corp. is a leading manufacturer and distributor of quality medical supplies.

Established in 1913 and located in Niles, IL, Tetra is a certified Women Owned Small Business (WBENC/WOSB).

Tetra’s key products include a complete line of bandages, dressings, orthopedics softgoods and specialty products.

Our primary portfolio of customers include federal and state government agencies, national/regional dealers and distributors, hospitals, clinics, chiropractors, correction facilities, sports rehabilitation, professional sports teams, occupational and physical therapists, universities and schools.

We provide value through our proven track record of cost savings, patient safety, and clinician safety.

 

Our tools and expertise allow us to provide quick and easy evaluations and conversions.

Policies

Shipping

Tetra Shipping Policy

• Tetra business hours are 7:30 A.M. to 4:30 P.M. Central time, Monday thru Friday.

• Orders will ship within 5 business days, not including holidays.

• Orders over $100 will include free shipping. For orders under $100, the stockd system will automatically calculate and add shipping charges.

• Prices are subject to change without notice.

• Please see Tetra’s Return Policy regarding product issues and returns.

• Orders are shipped via UPS Ground (or comparable service), unless otherwise noted.

• Tetra ships to the 48 contiguous states plus Washington DC.

Bandages are typically very simple items, with no express guarantees of performance or expiration dates. Defects and product issues are covered by our return policy.

If you have any questions about Tetra or our products, please contact us at 800-621-4041, sales@tetramed.com.

Tetra Medical Supply Corp., 6364 West Gross Point Road, Niles, IL 60714 Phone: (800) 621-4041, Fax: (847) 647-9034, website: www.tetramed.com Tetra Medical Supply Corp. is a certified WBENC Women Owned Small Business (WOSB).

Return

TETRA’S RETURN POLICY: In accordance with our desire to provide the finest quality and service, we will promptly and unhesitatingly, at no cost to the customer, accept for return:

• Products which may be defective.

• The results of shipping errors on our part.

Within thirty (30) days of shipment we will accept returns resulting from a customer error in ordering. Items must be returned prepaid and must be in a resalable condition. Sterile products will not be accepted for return.

ALL returns must have prior authorization from Tetra.

TETRA’S OFFICE HOURS: 7:30 A.M. to 4:30 P.M. Central time, Monday thru Friday. After hours and on holidays, calls will be answered by an automated assistant.

If you have any questions about Tetra or our products, please contact us at 800-621-4041, or sales@tetramed.com.

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