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Progressive Medical, Inc. (PMI)

St. Louis, MO

About

National Specialty Medical Device Distribution

Progressive Medical, Inc. (PMI) is a leading specialty medical products sales, marketing, distribution, and global supply company. Our corporate offices are strategically located in St. Louis, Missouri. This centralized location allows our technologically advanced distribution center to facilitate expedited and reliable delivery of medical products. PMI focuses on a synergistic product portfolio that strives to reduce healthcare cost by maximizing clinical efficiency and improving safety for patients, employees, and providers. We focus on long-term, exclusive distribution partnerships with our manufacturing partners and maintaining long term relationships with our customers by providing excellent customer service. As a market leader in the United States, we provide a highly motivated, clinically trained sales team, an experienced clinical services team with specialized professional experience, expertly managed logistics, and an experienced leadership team.

Policies

Shipping

All orders entered before 12:00 PM CST will ship the same day.

Expedited orders are processed the same day for orders placed by 2:00 PM CST.

Progressive Medical, Inc. reserves the right to change this policy.

Return

1. Full credit will be allowed for the following conditions:

  • Defective Merchandise: Defective merchandise will be handled according to SOP-03-Medical Device Reporting Process.
  • Merchandise Damaged in Shipping: Only if damage is noted on receipt at time of delivery.
  • Merchandise Ordered Correctly but Shipped in Error: Notification of shipping error must be made within five (5) working days of receipt of goods

2. A refund check for Authorized Returns will be issued based on the Original Invoice Price:

Merchandise authorized for return for reasons other than stated above will receive credit as follows:

  • 25% restocking fee for merchandise returned within 30 days of receipt.
  • 50% restocking fee for merchandise returned within 60 days of receipt.
  • Merchandise shipped more than 90 days prior to request for return is not returnable.
  • Any exceptions to this rule are at the discretion of management.

Recall returns are subject to the specifications of that manufacturer recall.

Progressive Medical, Inc. reserves the right to change this policy.

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