GA International
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GA International

Enabling Through Labeling

Quebec, Canada

About

Our mission is carried out through providing exceptional identification solutions for industries including biopharma, biotechnology, medical, biobanking, healthcare, construction, fashion retail and more.

We are committed to the continuous development of creative new products and methods to address both common and unique challenges that your work presents. We offer complete labeling and identification strategies using advanced technologies including hardware, software, accessories and customization, as well as free consulting and technical support.

Policies

Shipping

Terms of Delivery


Delivery is provided by third parties over which we have no control. The approximate delivery times are for informational purposes only, and we do not guarantee that delivery will be made within a given period.


You are responsible for the risk of loss of the ordered merchandise as soon as it is delivered by GA
International Inc. to the shipper providing the delivery.


Please refer to our Shipping Policy for details on applicable fees and third-party delivery of orders.


Delivery Policy

Canada:
Standard delivery with FedEx: 16 CAD*
(3-6 business days after receipt of order confirmation)
Express Delivery: 38 CAD*


United States:
Standard delivery with FedEx: 16 USD*
(3-6 business days after receipt of order confirmation)

* Except software and hardware

Return

Limitation of Liability

TO THE FULL EXTENT PERMITTED UNDER APPLICABLE LAW, UNDER NO CIRCUMSTANCES WILL GA INTERNATIONAL INC. BE LIABLE FOR ANY DAMAGES, WHETHER DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OF ANY KIND WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS OR OPPORTUNITY, ARISING OUT OF THE USE OR PERFORMANCE OF PRODUCTS OR SERVICES OFFERED THROUGH THE WEBSITE, THE INABILITY TO USE SUCH PRODUCTS, WHETHER SUCH LIABILITY IS BASED ON A CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF GA INTERNATIONAL INC. HAS BEEN MADE AWARE OF THE POSSIBILITY OF DAMAGES.

Severability

If a provision of these sales conditions is, for any reason, found to be invalid, illegal or unenforceable, such invalidity, illegality or impossibility of performance will not impact the other provisions hereof, and these terms of use will be interpreted as if the invalid, illegal or unenforceable provision had never been a part of them.

Governing Law

These sales conditions and any related operations shall be governed by the laws of the Province of Quebec and the laws of Canada applicable therein and shall be interpreted in accordance with these laws.

Any dispute concerning the sale of products by GA International Inc. must be submitted to a competent court of the Province of Quebec sitting in the judicial district of Laval, to the exclusion of any other jurisdiction.

Returns and Exchange Policy

90-day satisfaction guarantee

If you are not completely satisfied with your purchase, return the merchandise within 90 days of your purchase and get a full refund or replacement of merchandise.

The delivery charges applicable for the return of products are assumed by you for any cause other than the defect of the product. Before returning any product, please contact us by phone, fax, e-mail or through our "Contact us" web page to obtain our Return Merchandise Authorization (RMA) form and return instructions. Returns will only be accepted if accompanied by a completed Return Merchandise Authorization (RMA) form and a Return Merchandise Authorization (RMA) number duly assigned by GA International Inc. A 10% restocking fee is applicable for returns not related to the performance or the quality of our products.

12 month Warranty against manufacturing defects

All GA International Inc. products (except software and hardware - see below) are covered by a 12- month manufacturing defect warranty.

It is possible to return the products within 12 months of purchase. Delivery charges applicable for the return of merchandise are covered by GA International Inc. if the returned products are defective. GA International Inc. is committed to customer satisfaction, so if a product is defective, GA International Inc. will investigate the nature of the problem and the cause of the defect. You will need to provide us with proof of the defectiveness of the product (for example, by sending us pictures of the product) as well as an explanatory note of the defects. Moreover, before returning any product, please contact us by phone, fax, e-mail or through our "Contact us" web page to obtain our Return Merchandise Authorization (RMA) form and return instructions. Returns will only be accepted if accompanied by a completed Return Merchandise Authorization (RMA) form and a Return Merchandise Authorization (RMA) number duly assigned by GA International Inc.

Trial version of our software

We offer a 30-day trial version for our software, which can be downloaded for free for evaluation purposes. We do not accept returns or refunds of software or hardware that has been opened.

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